Customer Service administrator

Location: Holmes Chapel

Job Title:

Customer Service Administrator

Location:

Holmes Chapel
Salary: £28,000 per annum

Hours:

Monday to Friday, 9:00am – 5:00pm (No evenings or weekends)

About the Role

We are looking for a reliable and organised Customer Service Administrator to join our friendly team in Holmes Chapel. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment while delivering excellent customer service.

Key Responsibilities

Handling inbound customer calls in a professional and efficient manner
Booking engineers and scheduling appointments
Coordinating diaries to ensure smooth daily operations
Ordering parts and necessary items for jobs
Supporting general office administration duties
Maintaining accurate records and updating internal systems

What We’re Looking For

Strong communication and customer service skills
Excellent organisational and time management abilities
Confident using office systems and handling multiple tasks
A proactive and positive attitude
Previous experience in a similar role is desirable but not essential

What We Offer

Competitive salary of £28,000
Monday to Friday working hours – no evenings or weekends
Supportive and friendly team environment
Stable, full-time position

If you are looking for a role with great work-life balance and enjoy being at the heart of a busy office operation, we’d love to hear from you