Digital Marketing Coach

About Us

IMPACT provides coaching and training services to help small to mid‑sized businesses implement Endless Customers (formerly They Ask, You Answer), inspired by the popular book by Marcus Sheridan. We empower clients to build in‑house content marketing operations that attract and convert customers, positioning their companies as the most trusted brands in their markets. By teaching clients how to create, optimize, and use their own content throughout the marketing and sales process, we help them eliminate reliance on outside agencies and drive sustainable growth.

As a Digital Marketing Coach at IMPACT, you'll collaborate with a team to help businesses successfully implement the Endless Customers system. You'll coach executives, content creators, and marketing teams, providing strategic guidance and hands‑on training to build their confidence and capabilities.

• Manage a portfolio of 12‑15 clients across a variety of industries, leading coaching sessions to set sales and marketing priorities that align with their goals
• Work directly with entry‑level content marketers and videographers, helping them develop their skills, grow in their roles, and produce high‑impact content
• Partner with business owners and executives to guide them in successfully implementing the Endless Customers system, ensuring it becomes part of their company’s culture
• Review and provide actionable feedback on client content, offering optimization suggestions that improve visibility, engagement, and results
• Support clients in overcoming customer acquisition challenges by addressing roadblocks and aligning efforts across sales and marketing
• Collaborate with other IMPACT team members—specialists in website strategy, sales training, and Hub Spot implementation—to align efforts and create cohesive, results‑driven plans for clients

• Passion for Small Business Growth:
  You genuinely care about helping entrepreneurs and small businesses grow and thrive
• Experience Coaching Executives:
  Comfortable advising and coaching small business executives, with prior experience in guiding leadership teams
• Familiarity with Business Coaching Systems:
  Hands‑on experience with frameworks like Endless Customers (They Ask, You Answer), EOS, Scaling Up, or other similar systems.
• Strong Digital Marketing Expertise:
  Up‑to‑date knowledge of inbound and digital marketing, including Hub Spot, SEO and algorithm updates, social media and You Tube best practices, email marketing, marketing compliance, AI for sales and marketing, content marketing strategies, website CMS management, and popular marketing tools
• Sales Experience and Enthusiasm:
  Some sales experience with a drive to deepen your skills, train salespeople, and contribute to IMPACT’s own sales efforts
• Commitment to Learning and Growth: A fast learner with the ability to quickly learn and teach the Endless Customers system, as well as other marketing, sales, business, and communication skills
• Strong Writing, Grammar, and Storytelling
  
  Skills:
  
  Ability to create and assist clients in creating engaging, error‑free content that engages their audience
• Process‑Oriented Mindset:
  Willingness to follow established processes and playbooks with precision, while contributing to the development and refinement of processes
• Strong Time and Project Management:
  Highly organized, able to work independently, meet deadlines, and manage multiple projects. Experience with project management systems, with Scrum experience as a plus

This position offers a competitive salary range of $75,000 to $100,000, based on experience, with additional incentives on top of the base salary.

IMPACT provides a comprehensive benefits package, including:

• Health, vision, and dental coverage
• 401(k) with company match
• Paid time off and a flexible work schedule
• Paid parental leave to support your growing family

We are committed to supporting our team members with a combination of financial rewards, work‑life balance, and the flexibility to thrive in a dynamic, collaborative environment.

At IMPACT, our culture is built on our core values of being proactive, accountable, caring, and team‑oriented.…