Account Manager - Commercial Lines

Account Manager - Commercial Lines page is loaded## Account Manager - Commercial Lines locations:
Cheshire, CTtime type:
Full time posted on:
Posted Todayjob requisition :
JR100723##
** WHO WE ARE
** Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.##

** WHAT WE’RE LOOKING FOR
** The Account Manager manages the overall client relationship by providing strategic advice on coverage, risk management and business needs, ensuring that the client's insurance program aligns with long-term goals and growth plans.  The Account Manager remains knowledgeable of advances in the insurance business as well as stays abreast of the types of insurance products available.
** A GLIMPSE INTO YOUR DAY
*** Serves as the main point of contact for the clients, addressing inquiries, providing guidance on appropriate coverage changes and contractual requirements, and educating clients on policy exclusions and exposures
* Partners in the strategic development of insurance plans tailored to client needs.
* Acts as field underwriter and authorized representative of the insurance carriers to assess and bind coverage as appropriate.
* Strategically manages the remarketing of renewals to ensure high account retention rates.
* Oversees the preparation of client proposals, including submissions, loss evaluations, and risk analyses, ensuring timely and accurate quotations and policies. Communicates various billing and invoicing options.
* Prepares comprehensive summaries of insurance and schedules, accurately producing binders, certificates, policies, endorsements, and other related documents to support client needs.
* Assists clients in submitting first reports of claims by obtaining adjusters and/or arranging a visit from a member of the claims team.  Facilitates the prompt response from carriers and their staff in order to expedite claim settlements.
* Conducts thorough policy reviews during renewals and audits, verifying accuracy and ensuring necessary corrections are executed. Proactively communicates significant audit discrepancies to clients and determines further action.
* Reviews cancellation requests, determining reasons and attempting to retain client accounts while maintaining the company’s financial integrity.
* Stays informed about industry developments, new products, legislation, coverage options, and technological advancements to continuously enhance knowledge, performance, and client services.
* Recommends process improvements as needed.
* Quickly identifies and resolves complex client service issues.
* Performs other projects, duties, and tasks, as assigned.
** WHAT SUCCESS LOOKS LIKE IN THIS ROLE
*** A Property and Casualty License from state of domicile is required and must be maintained with preference given to individuals who have insurance designations (e.g. AINS, CIC, CPCU, ARM).
* High school diploma or equivalent required. Four-year degree preferred.
* Minimum 5 years account management experience in the insurance industry with a focus on commercial lines of coverage is required.
* Bilingual (Spanish/English) a plus or a must in some locations.
* Strong analytical and mathematical skills.
* Strong PowerPoint and presentation skills for both in-person and teleconference/webinar sessions.
* In-depth understanding of advanced commercial lines of coverage with the ability to advise clients concerning their complex insurance needs.
* Excellent written and verbal communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others.
* Proficient skills in Microsoft Office (primarily Excel and Word).  Must be computer literate with the ability to learn new software applications.
* Intermediate to advanced knowledge of insurance markets, products, services, insurance ratings and…