Account Manager

Job Description
Strategize, connect, and elevate. At Rebel, our goal is for our Account Managers to be viewed by our clients as invaluable partners in their digital marketing journey. As a result, you will do more than traditional account management. As the client’s primary point of contact, you will be responsible for having a solid grasp of the client’s business and marketing goals and ensuring that our work product is consistent with those goals.

You will also, in conjunction with our Strategy team and subject matter experts, help to shape strategic initiatives that align with those goals. As the client’s key partner, you will keep up to date on industry trends, competitive landscape, status of campaigns, and events that may affect their business and provide thoughtful insights.

Job Description
ACCOUNT MANAGER (On-site, in Cheshire, CT)
Job Description
Strategize, connect, and elevate. At Rebel, our goal is for our Account Managers to be viewed by our clients as invaluable partners in their digital marketing journey. As a result, you will do more than traditional account management. As the client’s primary point of contact, you will be responsible for having a solid grasp of the client’s business and marketing goals and ensuring that our work product is consistent with those goals.

You will also, in conjunction with our Strategy team and subject matter experts, help to shape strategic initiatives that align with those goals. As the client’s key partner, you will keep up to date on industry trends, competitive landscape, status of projects, and events that may affect the client or their industry and provide thoughtful insights.

• Work with Rebel project teams to ensure projects are completed to the highest quality and consistent with client’s direction and business goals, exceeding their expectations
• Maintain client relationships through timely, consistent and clear communications regarding status of projects as well as trends and other events that may affect the client or their industry
• Coordinate, prepare agendas for, participate in and document meetings with clients and internal Rebel teams
• In collaboration with the Strategy team and Rebel subject matter experts, help inform the strategic direction for the account at both the outset of the relationship as well as throughout to adapt to a client’s changing needs
• Analyze industry trends, emerging technologies, events, competitive landscape and client-specific challenges to inform strategic recommendations
• Proactively facilitate high-level discussions with clients to anticipate their evolving needs and potential growth opportunities
• Maintain a comprehensive understanding of Rebel’s service offerings to offer clients solutions
• Collaborate with cross-functional teams to enhance overall client experience and satisfaction
• Utilize data insights to inform strategic decisions and enhance campaign effectiveness
• Ensure proper management of client retainer hours and budgets
• Ensure deliverables are consistent and with the client contract, and, in the event of changes to scope of an engagement, ensure proper approvals and documentation are obtained from the client

• At least 2 years of experience in either managing or executing the following types of digital marketing initiatives: content marketing, social media campaigns, SEO, paid search and paid media campaigns, website builds, video production, web design and email marketing
• Highly-organized, detail-oriented
• Able to communicate clearly, effectively and professionally in person, over the phone and in writing both with clients and internal teams
• Able to multitask and effectively prioritize workload
• Able to think…