Warehouse Skills Trainer

Location: Waltham Cross, Hertfordshire

Salary: £32,500

Hours: Monday to Friday, 45 hours per week (core hours 9am–6pm, flexibility required)

We’re looking for an experienced Warehouse Skills Trainer to support our fast-paced warehouse and logistics operation by delivering engaging, practical MHE, FLT and warehouse training across our sites.

This hands‑on role is ideal for someone with strong warehouse operations experience and practical knowledge of Reach Truck, Counterbalance and warehouse processes. You’ll work closely with operational teams to develop safe working practices, improve standards, and support colleague development across the business.

AITT or RTITB instructor qualifications are desirable, but training can be provided for the right candidate.

• Deliver MHE, FLT, warehouse process and health & safety training for new starters, existing colleagues and agency staff
• Provide training and assessments on Reach Truck, Counterbalance and PPT equipment
• Conduct inductions, refresher training, cross‑training and practical assessments
• Support regional depots and subsidiary sites with on‑site warehouse and forklift training where required
• Work with management teams to plan and coordinate training schedules
• Maintain accurate training records, certifications and compliance documentation
• Promote safe systems of work and improve MHE driving standards through coaching and observation
• Carry out daily MHE audits and support remedial actions with Fleet teams
• Review and improve training materials and delivery methods
• Provide general operational and administrative support where required

• Experience with in a warehouse, logistics or distribution centre environment
• Previous warehouse training, FLT training or coaching experience
• Practical experience operating Reach Truck and Counterbalance trucks (essential)
• PPT experience desirable
• AITT or RTITB Instructor qualification desirable (training can be provided)
• Confident delivering training in both classroom and practical environments
• Strong communication and coaching skills
• Organised, proactive and able to adapt within a fast‑paced 24/7 operation
• Comfortable using Microsoft Word, Excel and Power Point
• Flexible approach to support operational training requirements when needed

• Annual pay reviews
• 20 days holiday plus Bank Holidays (increasing to 25 days with service)
• Retail discount membership
• Health Care Cash Plan
• Group Personal Pension Plan
• Additional company‑tailored benefits as your career grows

We are an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of background.