Receptionist, Administrative​/Clerical

Job Title

Receptionist

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also foster a high‑performing, connected culture where everyone feels like they belong.

Seasonal Client Service Professional / Receptionist focused on wowing clients now and in the future. You will help people make confident, informed decisions about their lives, careers, and money while building and strengthening client relationships.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Complete other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Experience working in a fast‑paced environment.
• Previous experience in a customer‑service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

H&R Block invests in the well‑being of its associates and offers a comprehensive benefits package.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support for you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply).

We remain committed to building a Connected Culture—a place where trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists and surrounded by colleagues who support each other’s growth.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

$11.00 – $27.00 per hour.

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