Assistant Store Manager - Chester

Assistant Store Manager - Chester, Dr. Martens plc

Welcome to the Assistant Store Manager position tens plc located in Chester. This role offers you an opportunity to lead a diverse team, support the growth of the brand, and create a positive working environment.

• Take responsibility of day‑to‑day retail operations to company expectations (coaching, sales analysis, visual merchandising and administration).
• Assume full responsibility of the store and team in the absence of the Store Manager.
• Take responsibility for health and safety and security issues within the store.
• Achieve set KPI’s (i.e. Sales/CR/UPT) in line with the store P&L budget.
• Lead and implement high standards of customer experience and product knowledge through a coaching approach.
• Ensure appropriate stock management procedures are followed including stock take, processing deliveries, loss prevention actions, etc.
• Work closely with the Store Manager, Regional Manager and Head Office functions to make commercial decisions aligned with business objectives.

• Passion for our product.
• Similar experience in an Assistant Store Manager or Supervisor role, ideally within a fashion/lifestyle brand, for a few years.
• Confident in coaching, developing and mentoring teams.
• Sales oriented and able to drive others to achieve store goals.
• Demonstrates resilience and a solution‑driven mindset.
• Fluency in English at business level. Additional languages would be a benefit.
• Good IT skills – confident to use Microsoft Office and POS systems.
• You’ll be a proud custodian to our culture, embodying what we stand for and encouraging others.
• You’ll help build a highly engaged team, ensuring a collaborative culture.
• Great relationship management that delivers results through effective teamwork.
• Take ownership of your own development and seek feedback.
• Bring outside‑in best practice and encourage collaboration.
• Lead the way and role‑model on all things DE&I & wellbeing.

• Bonus incentives
• Welcome pair of Docs
• 65% off all footwear
• 50% off all accessories
• 2 paid volunteer days per year
• Generous holiday allowance
• Matched pension contributions
• Opportunities for growth
• Complimentary access to virtual GP via the Retail Trust
• Access to our Employee Assistance Programme & Mental Health First Aiders

Mid‑Senior level

Full‑time

Sales and Business Development

Industries:
Retail Apparel and Fashion

tens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.