Customer Service Administrator; Temporary

Customer Service Administrator (ongoing temporary)

Chester

£14.10 per hour. Paid weekly each Friday.

Monday‑Friday, 9:00 am–5:30 pm.

• Maintain and update databases with accurate information.
• Communicate with customers via telephone, email and webchat.
• Perform data entry tasks with a high level of attention to detail.
• Assist in the preparation of reports and documentation as required.
• Utilise internal CRM software and Microsoft Office applications for various administrative tasks.
• Manage clerical duties including filing, organising documents, and responding to correspondence.
• Demonstrate effective phone etiquette when communicating with clients and colleagues.
• Collaborate with team members to streamline data management processes.

• Experience navigating internal CRM software and Microsoft Office applications.
• Strong organisational skills with the ability to manage multiple tasks efficiently.
• Financial services background is desirable.
• Excellent clerical skills, including attention to detail in data entry.
• Effective phone etiquette and communication skills.
• Ability to work independently as well as part of a team.
• Strong computer literacy with an aptitude for learning new software tools.

Unfortunately, due to time restrictions we cannot respond to every applicant; if we have not contacted you within 48 hours please assume you have not been successful for this particular role, but your details will be kept on file and considered for future vacancies.

We are an equal opportunities agency and welcome applicants from all backgrounds.

We are acting on behalf of the client as an Employment Business in relation to this vacancy.