Apprentice Learning Support Administrator

Cheshire College
- South & West

Closes in 15 days (Monday 10 August 2026)

We are seeking an Apprentice to join our busy Learning Support team as an Administrator. This is an excellent opportunity to provide general office administration, including monitoring and maintaining the department’s shared mailbox and responding appropriately to enquiries.

Wage

£15,392 to £24,454.04, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Hours Monday
- Thursday 8.30am - 5.00pm and Friday 8.30am - 4.30pm.

37 hours a week

Monday 31 August 2026

Duration

1 year 6 months

2

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

Key Responsibilities:

• Provide efficient and effective administrative support to the Inclusive Learning Adviser (ILA) teams and Learning Support Assistant Coordinator, ensuring the smooth day-to-day operation of Learning Support services across all campuses
• Support the Learning Support Assistant Coordinator in managing the administration of daily timetable changes for Learning Support Assistants
• Coordinate the scheduling and organisation of the EHCP Annual Review cycle, including room bookings and the collation and distribution of required documentation in line with statutory time frames
• Maintain accurate and up-to-date tracking systems and databases to support statutory compliance, reporting requirements, and audit processes
• Collate, scan, and securely store learner documentation and evidence in line with data protection, GDPR, and confidentiality requirements
• Work consistently to a high level of accuracy, organisation, and attention to detail in all aspects of the role
• Deal with customers in a pleasant and effective manner, while reflecting the vision, mission and values of the college
• To attend regular meetings with the Manager and assessor and complete all components of the Apprenticeship Framework leading to an Apprenticeship Certificate in Business Administration

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• Danebank Avenue, Crewe, Cheshire, CW2 8AB
• Eaton Road, Handbridge, Chester, CH4 7ER

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.…