Administration, Office Administrator​/ Coordinator, Clerical

RECEPTIONIST & ADMINISTRATOR Job Type: Temporary to Permanent

Location:

Newcastle upon Tyne Salary: £13.00 per hour

Hours:

Full-time, Monday to Thursday 8:00am - 4:00pm, Friday 8:00am - 3:30pm This is an excellent temporary-to-permanent opportunity for an experienced Receptionist and Administrator to join a well-established organisation based in Newcastle upon Tyne. Following an initial temporary period, there is the potential for the role to become permanent for the right candidate. Working within a busy office environment, you will be the first point of contact for visitors, clients and colleagues, delivering a professional and welcoming reception service whilst providing comprehensive administrative support across the organisation.

Day-to-day of the role:
Provide a professional, friendly and welcoming reception service for all visitors, clients and stakeholders. Manage incoming telephone calls, radio communications and general enquiries efficiently. Ensure the reception area remains clean, organised and presented to a high standard at all times. Respond to enquiries promptly, directing visitors and communications to the appropriate team members. Provide administrative support to the HR function, administration team and wider business.

Maintain accurate records, documents, databases and filing systems. Prepare, distribute and file correspondence, reports and documentation. Handle confidential information with professionalism, discretion and accuracy. Support the smooth day-to-day operation of the organisation through effective administration. Manage a varied workload, prioritising tasks and meeting competing deadlines. Work collaboratively with colleagues across multiple departments. Provide general office support and assist with additional administrative duties as required.

Required Skills &

Qualifications:

Previous experience within a Receptionist, Administrator, Front of House, Customer Service or Office Support position. Excellent verbal and written communication skills. Professional and welcoming manner when dealing with visitors, colleagues and external stakeholders. Strong organisational skills with the ability to manage a varied workload effectively. High attention to detail and commitment to accuracy. Ability to maintain confidentiality and handle sensitive information appropriately.

Confident user of Microsoft Office, including Outlook, Word and Excel. Ability to work independently whilst contributing positively to a team environment. Strong customer service skills and a proactive approach to problem solving.