Executive Office PA

CAREERS AT CHESTER ZOO Executive Office PA

Job reference: 001758

Salary: £16,912.50 per annum

Closing date: 22/09/2026

Department: Executive

Location: Chester

Employment type: Fixed Term

Hours Per Week: 22 per week (worked over 3 days)

Executive Office PA We are Chester Zoo

We’re not just an amazing, award-winning visitor attraction that’s home to 30,000 incredible animals inside 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re a major wildlife charity that’s committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we’re making a hugely significant contribution to conservation at a time when it’s needed most.

We are Chester Zoo and we prevent extinction.

We now have an exciting new role for an outstanding PA to join our Executive Office team on a fixed-term basis until 31 December 2027.

Supporting our Executive Directors, you'll play a vital role in helping the organisation operate effectively by providing proactive, professional and highly confidential support. Working as part of a collaborative Executive Office team, you'll help manage busy diaries, inboxes and priorities, while building strong relationships with colleagues, Trustees and external stakeholders.

No two days are the same. One day you could be coordinating a key committee meeting, preparing high-quality communications or helping arrange international travel, and the next you'll be managing competing priorities, solving problems and ensuring our Executive Directors are able to focus on leading the organisation.

This is a fantastic opportunity for an experienced PA who thrives in a fast-paced environment, enjoys working with a wide range of stakeholders, and takes pride in delivering exceptional support and service.

• Provide proactive, high-quality support to senior leaders in a busy and fast-moving environment.
• Manage complex diaries and inboxes, confidently prioritising, escalating and resolving issues as appropriate.
• Provide cover and deputise for the Executive Assistant when required, helping to ensure continuity of support across the Executive Office.
• Build strong and productive relationships with a wide range of stakeholders, both internally and externally.
• Coordinate meetings, events and activities from start to finish, ensuring actions are followed through and deadlines are met.
• Prepare professional correspondence, reports, presentations and other documents to a high standard.
• Handle confidential and sensitive information with integrity, discretion and sound judgement.
• Support governance and reporting activities, ensuring accuracy and attention to detail at all times.
• Work collaboratively as part of a close-knit Executive Office team, providing flexible support and helping ensure continuity across the function.
• Anticipate challenges, identify solutions and take ownership of tasks from start to finish.

Well, where do we start? Here goes…

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working…