Customer Service Assistant

HI!

We’re on the lookout for enthusiastic Customer Service Assistants to join our Betting Team at Chester Racecourse. You’ll be right at the heart of the action, working across public, restaurant and hospitality areas of the racecourse.

When you apply, please select Chester as your home course. You will also advise which other racecourses you are prepared to travel to for additional work outside of Chester. This will open up opportunity to support us at major fixtures and festivals at some of our 58 racecourses across the UK.

Britbet is a unique partnership created by British racecourses, bringing betting to life for racegoers and racing fans alike. We deliver an exciting, customer-focused betting experience, offering both Tote and Britbet branded bets as a key part of the race day atmosphere.

• Applicants 18+
• Excellent Customer Service skills - experience preferred
• Excellent Cash Handling skills - experience preferred
• Honest and reliable team members
• Commitment to understanding betting product knowledge
• Drivers preferred not necessary

• Providing a welcoming and friendly service
• Ensure bets are placed accurately
• Provide accurate pay out on winning tickets
• Provide product knowledge
• Full training provided
• Opportunities to advance into more interesting roles

• Working in a friendly and supportive environment
• A fun and fast-paced customer service role
• Competitive hourly pay and holiday pay
• Opportunity to work at other racecourses across the country
• Work at some of the most prestigious racecourses and racing events in the country
• Flexible working
• Free on-site parking

• £12.40 per hour + holiday pay 13.3% = £14.04
• The same rate for all ages 18+
• Monthly pay

We hope to hear from you soon!