Customer Service Advisor - Hybrid
Job in
Chester, Cheshire, CH1, England, UK
Listed on 2026-06-23
Listing for:
Search Hiredonline
Full Time
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Customer Service Advisor (Hybrid) | Chester The rewards:
- Up to £36,571 per annum
- Permanent role
- Hybrid working — 2–3 days in the office after training
- Flexible shifts Monday to Saturday
- 40 hours per week (options for 37.5 or 35 hours pro rata)
- Monday – Friday 8:00am – 8:00pm, Saturday 8:00am – 5:00pm (flexible shifts)
- First 12 weeks fully office‑based; full availability required for first 6 weeks training
- Supporting customers in complex and sensitive financial situations
- Acting as a Debt Advice Specialist, providing tailored advice and helping customers reach sustainable outcomes
- Using judgement, empathy, and expertise to guide individuals through challenging circumstances
- Strong empathy and communication skills
- Able to manage complex, sensitive customer situations with professionalism
- Experience in customer service or financial services preferred
Search is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified individuals.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×