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Customer Service Rep

Customer Experience Analytics Lead

Job in Chester, Cheshire, CH1, England, UK
Listing for: Marks & Spencer Plc
Full Time position
Listed on 2026-02-25
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Job Description & How to Apply Below
A leading retail company is seeking a Customer Experience Manager in Chester to enhance customer experience frameworks and deliver impactful insights. The role requires strong analytical skills and proficiency in tools like Power BI. The ideal candidate will manage third-party partners, collaborate with cross-functional teams, and effectively communicate data-driven narratives to stakeholders. Join us to drive positive change and improve customer satisfaction.
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