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Customer Support & Engagement Specialist (Banking
Job in
Chester, Cheshire, CH1, England, UK
Listed on 2026-08-06
Listing for:
Oxbury Bank Plc
Full Time
position Listed on 2026-08-06
Job specializations:
-
Finance & Banking
Bank Customer Service -
Customer Service/HelpDesk
Bank Customer Service
Job Description & How to Apply Below
Oxbury Bank Plc in the United Kingdom is seeking a Customer Engagement Officer to deliver high-quality support to customers via calls and webchat. You will resolve queries, build trust, and ensure interactions reinforce our financial products and services.
The role emphasizes regulatory awareness (FCA/KYC/AML), accurate record-keeping, and striving for first-contact resolution within service level targets. You will collaborate with colleagues to improve processes in a dynamic, customer-focused
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