Technology Solutions Apprentice

Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.

We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees.

We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Our Technology Solutions Apprenticeship program is designed to offer you a broad and exciting experience of work whilst supporting your apprenticeship studies. You will be placed within one of our Technology teams and can participate in the real delivery of technology solutions.

Your training and development is our top priority with extensive formal training offered at the start of the programme in addition to on the job support, educational speaker events and mentorship throughout.

As a Technology Solutions Apprentice, your key tasks and responsibilities may include but are not limited to:

• Delivering end user support through our Associate Help Desk and Desktop Support function
• Designing and deploying technology used by over 200,000 global employees
• Identifying and documenting business requirements, analysing the requirements and supporting the communication and delivery of requirements with relevant stakeholders.
• Partnering with platform teams and Business Technology Groups to code automations to improve processes
• Designing and building mobile solutions to enable our employees to work effectively in geographically diverse locations
• Being responsible for global incident management, problem management and change management processes for employee experience technology

Monday - Friday, 9.00am - 5.00pm.