CX Insights Analyst - Turn Feedback into Impact

A leading retail company in Chester is seeking a Customer Experience Analyst to evaluate and enhance customer insights across multiple data touchpoints. The role involves developing measurement frameworks, managing third-party partners, and delivering data-driven reports. Candidates should possess strong analytical skills, experience with data visualization tools, and effective communication abilities to advocate for customer needs. This position offers a range of benefits, including a colleague discount, competitive holiday allowance, and wellbeing support.
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