Lead Integrator

Job Description

End Date Monday 16 February 2026

Salary Range £76,194 - £89,640

We support flexible working –  for more information on flexible working options

Flexible Working Options Hybrid Working, Job Share

JOB TITLE: Lead Integrator

SALARY: £76,194 - £89,640 (or £90,440 - £106,400 London)

LOCATION(S): Chester or London

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site listed above.

We’re not a typical bank. We focus on practical innovation that improves how people manage their money. You’ll join the Unsecured Personal Loans & Affordability team, which manages the UK’s largest unsecured lending business across the Lloyds, Halifax, BOS and MBNA brands. We work quickly, collaborate closely, and are leading major improvements across the Retail Bank.

We aim to deliver simple, effective customer experiences using modern technology. Our teams work in an agile way, making regular, meaningful changes that benefit customers.

We’re transforming the unsecured personal loans business—its technology, operations and customer journeys. This includes building new core systems, strengthening operational capability, working across many teams and suppliers, and moving to modern platforms.

We’re looking for an experienced Programme Lead able to coordinate large-scale change and migration activity across multiple business areas, functions and third‑party partners.

• Lead high risk deliveries that involve multiple internal and external parties, ensuring safe and effective implementation.
• Work with teams across the Group to make sure major initiatives, including regulatory change, are prioritised across product backlogs.
• Collaborate with other Integrators and platform teams to manage complex integration work and identify key integration points.
• Track delivery progress by working closely with backlog owners to monitor timelines and dependencies.
• Identify major delivery risks early and work with senior stakeholders to resolve them.
• Act as an escalation point for issues and help teams resolve cross‑platform challenges.
• Manage third party suppliers and addresses underperformance.

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

• Proven track record delivering complex, high‑risk programmes involving multiple internal teams and third parties, with strong governance and safe implementation.
• Integration delivery expertise across platforms — able to map key integration points, manage dependencies and data flows, and collaborate effectively with other Integrators and Platform teams.
• Strong Agile delivery skills — backlog prioritisation and road mapping with Product Owners/Platform Leads, progress tracking (e.g., Jira/Azure Dev Ops), and cross‑team dependency management.
• Risk, issue and escalation management — spotting major delivery risks early, driving mitigations, and unblocking cross‑platform challenges with senior stakeholders.
• Supplier and stakeholder management — holding third‑party suppliers to account on performance/SLAs and influencing senior stakeholders, including in regulated environments.

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent…