Join Our Team as a Service Designer!
Location:
Manchester/Chester
Contract Length: 6 months
Working Pattern:
Hybrid working with regular travel to Chester.
IR35:
Inside Via Umbrella Company
Are you passionate about creating innovative service experiences that truly resonate with users? Do you thrive in a collaborative environment where your ideas can shine? If you answered 'yes', we have the perfect opportunity for you!
About Us:
We are a leading Financial Institution & Insurance provider, dedicated to enhancing our customers' experiences. Our vibrant team is on the lookout for a dynamic Service Designer to join us in our mission to redefine service delivery.
What You'll Do:
As our Service Designer, you'll play a pivotal role in transforming how our customers interact with our services. You will:
- Design Innovative Solutions:Collaborate with cross-functional teams to identify user needs and develop intuitive service concepts.
- User Research:Engage with customers to gather insights, testing ideas and iterating on designs based on feedback.
- Service Mapping:Create detailed service blueprints and journey maps that clarify the customer experience.
- Prototyping:Develop prototypes that bring yo...
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