Multilingual IT Service Desk Analyst - EN/ES/IT
Job Description & How to Apply Below
SRMD Ltd. is looking for an IT Service Desk Analyst based in Chester, UK. The successful candidate will provide Level 1 IT support, troubleshooting issues, and managing service requests using Service Now. Proficiency in English, Spanish, and Italian is required for effective communication.
Responsibilities include monitoring service queues and ensuring SLA compliance while coordinating with various support teams to ensure customer satisfaction.
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