More jobs:
Job Description & How to Apply Below
Job Title: IT Service Desk Analyst (English, Spanish & Italian)
Key Responsibilities- Provide Level 1 IT support and troubleshoot technical issues
- Log, prioritize, and manage incidents and service requests using Service Now
- Monitor ticket queues and ensure SLA compliance
- Assign or elevate tickets to the appropriate support teams
- Coordinate cross-functional ticket resolution to ensure customer satisfaction
- Experience in an IT Service Desk or Technical Support environment
- Hands‑on experience with Service Now
- Fluent in English, Spanish, and Italia
n (native or near‑native proficiency) - Strong troubleshooting, communication, and customer service skills
- Ability to prioritize tasks, follow Service Desk processes, and work effectively in a team
- Willingness to learn and adapt to new technologies and processes
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×