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Customer Experience Lead - Hybrid UX & Product Insights
Job Description & How to Apply Below
GBV Ltd is seeking a Customer Experience Lead to shape how users interact with a suite of digital products. You’ll embed a customer-first UX/CX strategy and map end-to-end journeys, driving improvements across the product lifecycle.
You’ll collaborate with Product, Engineering and Commercial teams, using data and insights to influence decisions and champion a customer-centric culture across the business. Hybrid role with Chester-area presence.
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