1st-Line IT Service Desk Specialist
Avance Consulting is seeking an IT Service Desk Analyst to join the Shift-based helpdesk. You will handle incoming requests, follow agreed procedures, and provide first-line troubleshooting to keep users productive.
You will log incidents, classify issues, and monitor queues to meet SLAs, coordinating with other teams as needed. Strong communication skills and Service Now familiarity are essential for success.
Step into the 1st-Line IT Service Desk Specialist role at Avance Consulting in Chester, England, United Kingdom and grow with us.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the 1st-Line IT Service Desk Specialist role in the description above.
We appreciate your interest in this position.
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