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CRM Lead

Job in Chester, Cheshire, RG122UP, England, UK
Listing for: Russell Taylor Group Ltd
Contract position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    CRM Systems & Management
  • Business
    CRM Systems & Management
Job Description & How to Apply Below
CRM Lead  £40-£45,000 Basic  Benefits  Hub Spot CRM  Energy Networks and Decarbonisation  Swindon or Chester (Hybrid role)  Long Term Career Opportunity Company Our client is an established and growing technology and engineering business operating within the energy and utilities sector. With a strong reputation for innovation, technical expertise and delivering solutions that support the future of energy infrastructure, the business has a collaborative and people-focused culture.

As the organisation continues to grow, it is investing in its commercial operations, systems and processes to support continued success. Role We are seeking a proactive and detail-oriented CRM Lead to take ownership of the day-to-day administration, monitoring and development of the organisation's CRM platform, Hub Spot. This is a varied role combining CRM administration, data governance and reporting, with responsibility for maintaining data accuracy, implementing consistent processes and ensuring the system is being used effectively across the business.

You will monitor data quality, manage user access and support, oversee CRM processes and workflows, and develop and maintain Power BI reports and dashboards to provide meaningful commercial insight. Working closely with Sales, Marketing, Finance, IT and Commercial Operations, you will identify opportunities to improve system efficiency, strengthen data governance and ensure accurate reporting to support business decisions. Person We are looking for someone with previous experience administering and supporting a CRM system, ideally Hub Spot, Salesforce or Microsoft Dynamics, alongside a strong understanding of data governance, reporting and sales processes.

You will have excellent analytical and organisational skills, strong attention to detail and confidence working with large datasets, Excel and Power BI. The successful candidate will be comfortable monitoring data quality, challenging inconsistencies, maintaining processes and supporting colleagues with CRM queries and training. You will be proactive, methodical and commercially aware, with the communication skills and confidence to work across multiple departments and drive improvements in CRM utilisation, reporting and data integrity.

To apply for this role please email or call Matt on  Important Information:
We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.

If you would like further information on the policy or GDPR please get in touch with us here.
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