Account Handler

Job Title: Account HandlerSalary: Up to £35,000 per annumLocation: ChesterWorking Hours: Monday to Friday, Office Based

My client is looking to recruit an experienced Account Handler to support the management of a diverse commercial insurance portfolio. This is an excellent opportunity for an insurance professional with strong client servicing skills who enjoys building relationships, handling a varied workload and delivering outstanding customer service.

Key Duties

• Provide day-to-day support to an Account Executive in the management of commercial insurance clients.
• Handle new business quotations, policy sales, renewals and mid-term adjustments.
• Act as the main point of contact for clients, insurers and other stakeholders.
• Respond to enquiries promptly and professionally, ensuring excellent levels of service.
• Build and maintain strong working relationships with clients and insurance providers.
• Review insurer documentation and resolve any discrepancies before issuing to clients.
• Maintain accurate client records and update systems in line with company procedures.
• Deliver a professional telephone service and effectively manage incoming queries.
• Support retention, cross-selling and referral objectives across the portfolio.

Requirements

• Previous experience using Acturis and E-...