Head of Business

Halliwell Jones Chester is looking for a Head of Business.

This unique opportunity allows you to drive strategic decisions, optimise performance, and deliver exceptional results. You will lead a high-performing team, ensure strong financial outcomes, and provide outstanding customer experiences alongside a group passionate about premium automotive service. You will shape the centre’s future, foster a culture of high standards, and inspire your teams to achieve exceptional results.

Hours:

40 hours as required by the role, Full Time/Permanent position

• To create, co-ordinate and implement, through managers and staff, plans and operating policies to achieve all business objectives for the centre as a whole and each profit centre within it.
• To establish and develop the centre organisation and control systems to ensure the efficient operation of each department, consistent with its present and future objectives.
• To direct the activities of each department manager to ensure they and their staff are continually contributing to the objectives of the business.
• To monitor all competitive threats and opportunities to the business to ensure the budgeted profitability of the company and protection of the franchise.

• Proven leadership experience within the motor industry as Head of Business or General Manager. Ability to demonstrate a clear and full working knowledge of management accounts including all relevant KPIs, with a strong knowledge of budgeting and asset control.
• Managing stocks, assets and finance performance.
• Able to demonstrate strong leadership and motivation skills.
• Able to drive the performance levels of the management team through coaching and performance management.
• Experience of maximising sales while delivering full customer satisfaction with a 'hands on' approach, engaging with the team to deliver excellent results.
• Responsible for maintaining the highest standards of customer and staff care.
• Willingness to learn & develop, and keep up-to-date with complex/ technical/product information.
• Thorough knowledge of computer applications in use throughout the Halliwell Jones group.

• Enjoy 30 days holiday (including bank holidays) increasing to 33 days with length of service, plus your birthday off to celebrate.
• Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
• Work for a friendly, family-run business with a supportive team culture
• Specialist development with BMW UK to keep your skills sharp
• Ongoing learning and a clear path to progression
• Work in a modern, high-spec facility designed for excellence