Area Manager - Night Shift

Work Area Manager - Night Shift

Salary £36,353 - £39,353 (dependent on experience). Plus night shift allowance, 10% bonus potential, 25 days annual leave and generous pension scheme.

Full time, Permanent

Chester Mail Centre, Jupiter Drive, Chester West Employment Park, Chester, CH1 4PA

Leading a dedicated team of full and part‑time employees, holding regular one‑to‑one and team meetings, and reviewing the area's performance and plans on a daily basis.

Championing health and safety initiatives, increasing efficiency, and identifying areas of improvement are essential to your role.

Supporting the Shift Manager, you will provide a high quality of service to our customers and ensure all operational targets are met. With line‑management responsibility, you will manage your team's sick absence, attendance, training and development and be involved in our continuous improvement programme.

We seek candidates who are flexible, can work under pressure and possess excellent leadership and communication skills. Demonstrable evidence on your CV of the following focus areas is required.

• Leadership Focus: Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy, takes account of relevant issues, uses platforms to recognise superstars, and appeals to both the heart and brain when communicating.
• People Focus: Understands the value of diversity & inclusion, uses delegation, coaching, empowerment and feedback, identifies and develops talent, collaborates, and creates a supportive environment where achievements are recognised.
• Resilience Focus: Is approachable, provides reassurance, adapts to new challenges, communicates regularly, deals with ambiguity, and remains positive and realistic under pressure.
• Achievement Focus: Drives a 'best day every day' agenda, implements standards of excellence, asks probing questions, shares learning, provides guidance, builds confident teams, holds others accountable, and ensures delivery of promises.
• Improvement Focus: Implements transformation, reduces costs, embraces innovative practices, makes informed decisions, identifies improvements to ways of working, and introduces new processes to meet changing customer needs.
• Customer‑Centric Focus: Instils a customer‑first culture, improves the customer experience, places customers at the heart of decision‑making, monitors service goals, and promotes investment and change.

Job reference number 338246

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.