We are recruiting a Venue Presentation Manager. This is an opportunity to join an established company working within the facility services sector. The role is based at the Chester Racecourse . This is a great opportunity for an ambitious senior manager, who has a keen interest for the sporting & event industry., Reporting to a Regional Operations Manager this role is responsible for planning, scheduling, and managing all aspects of a venue.
It involves the profitable management of Clean Event's Cleaning and Venue Services contract for the venue, establishing and maintaining an excellent relationship with internal/external stakeholders, managing and motivating the staff and labour force. This role oversees the management of the contract. It will have a heavy focus on the administration of the contract whilst overseeing the operational aspects. It will also involve substantial weekend and evening work as and when required by the business.,
Accountability for the overall profitability of the operational activities of the venue, Undertake regular operational reviews and continuously improve the operation of the venue.
Develop an excellent working relationship with the relevant venue representatives with regular meeting dates agreed and met.
Develop and create detailed operational forecasts and plans that will provide the most cost effect and efficient cleaning solution for the venue.
Ensure all administrative paperwork and reporting is completed. This includes Human Force compliance, submitting actual costs to the venue after each event, incident reports, progress reports, management reporting and quality system compliance.
Assist, as required, at other venue and/or events within the company's portfolio.
Relationship Management
Developing and maintaining a thorough knowledge and understanding of the market sector the organisation operates in
Establishing a business relationship with customers through client interaction, regular meetings and reporting escalation and problem solving
Establishing and maintaining an excellent working relationship with each venue's management team.
Establishing and maintaining an excellent working relationship with Clean Event's other venue's and Head Office staff
Providing direction and managing all activities undertaken in the venue in line with Clean Event's mission and values,
Developing and maintaining a thorough knowledge and understanding of the venue's cleaning scope, along with the additional Venue Service support provided, the client's needs and expectations.
Venue Presentation Management
Ensuring that there is an up to date Venue Management Plan in place and that the venue is managed accordingly with all the required QA documentation and reporting being adhered to
Utilising the Clean Events systems for the management of the venue, this includes planning, recording actuals and analysing performance.
Overseeing the operations of all events held at the venue.
Logistics Management
Ensuring the adequate provision of the required venue cleaning supplies and consumables and ensuring that these supplies and consumables are properly and safely organised, stored and requisitioned.
Ensuring that all the venue cleaning equipment and vehicles are properly maintained and kept in good working order.
Ensuring that a register for all cleaning chemicals, equipment, vehicles and other assets is maintained.
Risk Management & Compliance
Undertaking risk and safety audits and ensuring that Clean Event's safety and accident reporting requirements are adhered to.
Establishing and implementing safe work practices that minimise accidents in the workplace by ensuring SWMS are updated and filed onsite.
Ensuring that the venue cleaning operations meet safety and all other statutory requirements.
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