Charity Accounts Officer

Global Adventure Challenges are looking for a bright, enthusiastic and effective Charity Accounts Officer to join our award-winning team. We are a Tour Operator based near Chester who specialise in organising worldwide charity and corporate challenge events. The successful person will become an integral team member of the Sales and Marketing Team.

You will be working in a fast-paced environment and will possess excellent skills in areas such as organisation, multi-tasking and have the ability to prioritise workloads, along with an excellent eye for attention to detail. We will be looking for somebody with great communication, and customer service skills allowing you and ourselves to maximise relationships with our charity clients.

An interest in or experience of working in the charitable sector and/or outdoor activities such as cycling and trekking is desirable, but not essential as training for this office-based role will be given.

Key tasks involved in the role are noted below:

• Ensuring all charity client information is recorded and kept up to date on our Microsoft Dynamics database
• Maintaining regular contact with our charity clients that are using our Challenges as part of their fundraising calendar
• Ensuring all charity clients have the appropriate support materials in order to successfully promote and recruit for our Challenges
• To continuously develop and retain charity clients into promoting further events
• Ensuring all charity information requests are dealt with on daily basis and ensuring follow up calls are made and regular contact is kept
• Organising and presenting at information days/nights - out of office hours and weekends.
• Attending and chairing meetings with charity clients
• Assisting in the delivery of various charity campaigns through the use of telephone, emails and paper mail shots - for new product launches, reactivation of lapsed clients and sourcing of new business
• Contribute to the sending of regular charity e-newsletters within the time frames agreed by Directors and Marketing Manager
• Developing and suggesting new marketing and client sourcing streams for the business