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Quality Assurance & Complaints Champion
Job in
Chester, Cheshire, CH1, England, UK
Listed on 2026-08-07
Listing for:
JLL
Full Time
position Listed on 2026-08-07
Job specializations:
-
Quality Assurance - QA/QC
Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
JLL Workplace Management in the United Kingdom is seeking a dedicated Quality Assurance and Complaints Handling Specialist to ensure service quality across the Operations Centre and to manage customer feedback effectively.
You will monitor interactions (calls, emails, tasks), develop QA protocols, conduct audits, handle escalated complaints, and collaborate with team leaders to drive improvements and customer satisfaction.
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