Team Leader, Retail

Overview

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast-paced environment?

Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special. As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

• You are passionate about coaching and mentoring staff, ensuring they are set up for success
• You will motivate the team to achieve and exceed store and team targets
• You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
• In the absence of the Store Manager, you will step in, keeping everything running smoothly
• Being a key holder, you will ensure the store is opened and closed at the correct times
• You will lead by example, providing exceptional customer service and ensuring your team does the same

• Talent, Passion and Spark; willingness to learn perfume
• Talent for building relationships, coaching and mentoring
• Passion for teamwork and being successful together
• Spark to love upskilling and learning about perfume
• Flexibility with work patterns
• Previous experience leading a team, or an experienced sales advisor ready for your next step

• Regular hours with rota provided at least 4 weeks in advance
• Commission at Christmas based on store sales and hours worked
• 30 days holiday (pro rata depending on contract hours)
• 20% staff discount on perfume and eligibility for customer offers
• Additional discounts with AS Watson partners including Superdrug and 3 mobile
• Incentives and prizes based on personal, team and store performance
• Continuous learning and training
• Access to Wagestream for financial wellbeing

Pension, health and wellbeing benefits. We are passionate about ‘Growing Our Own’, so we always encourage internal progression. Apprenticeship schemes available for all levels.

We thank you for your interest; due to high volumes of applications, only successful candidates will be contacted. We still encourage applying to roles of interest.

The Perfume Shop is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will provide reasonable accommodation in the application/interview process and to perform essential job functions and to receive benefits.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For fiscal year 2023, AS Watson Group revenue was US $23 billion. Every year, it serves over 5.5 billion shoppers via OO platforms, providing tech-enabled retail experience offline and online.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).