Role Overview
This is a Part Time Role. You will be expected to ensure customers’ needs are exceeded at all times while working in a number of areas of the store, from filling shelves and serving tills to stock management and picking deliveries. Everything you do matters.
Key Responsibilities- Accurately pick and dispatch goods using a handheld terminal and advise the Manager of any differences.
- Check quality, shelf life and ensure packaging is robust in preparation for delivery.
- Provide a high standard of customer service by processing deliveries efficiently and to target.
- Deal politely with delivery staff, respond appropriately to queries and complaints, and refer complex situations when necessary.
- Work to meet designated pick rates.
- Real can‑do attitude and passion for delivering excellent customer service.
- Willingness to go the extra mile for customers.
- Ability to be polite to delivery staff and handle queries and complaints.
- Consistently punctual and properly presented.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we want you to feel represented and be yourself ryone is welcome. Booker is a Disability Confident Committed Leader and is committed to providing an inclusive and accessible recruitment process.
Additional InformationWe can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. In the event of high volumes of applicants, roles may close earlier than the advertised end date.
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