Colleague - Phone Shops Le-Street Superstore

Overview

Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be.

We are happy to support flexibility for our colleagues; if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Sun: 10:00:00 – 16:00:00
• Mon: 10:00:00 – 19:00:00
• Tue: 10:00:00 – 19:00:00
• Wed: 10:00:00 – 19:00:00
• Thu: 10:00:00 – 19:00:00
• Fri: 10:00:00 – 19:00:00
• Sat: 09:00:00 – 19:00:00

• Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
• Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
• Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
• Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, and demonstrating due diligence in your department.
• Supporting your manager to control costs in your department and deliver budgets, and maintain stock record accuracy and be prepared for stock control routines.

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The drive and motivation to work in a sales and service environment
• Be able to adapt to working in a fast-paced, ever-changing environment
• A passion for human connection
• The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
• To be at work on time, well presented and ready to be a brand ambassador

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard
• Access to free wellbeing services with resources to support mind, body and life
• Exclusive colleague deals on handsets and sims
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for life’s moments
• Access to colleague networks and information about inclusivity and accessibility
• to read more about the benefits we have available for our colleagues

Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” Serving means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself  short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.

Please note:

Tesco will only recruit individuals who have passed the school leaver’s age. Some roles may close earlier than the advertised end date. We will only offer feedback to candidates who attend an interview. For more information, please visit