Customer Assistant - Fashion, Home & Beauty

Work Pattern

• Sunday 06:30-10:30
• Tuesday 06:00-10:00
• Thursday 06:00-10:00
• Saturday 09:00-13:00

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five‑star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion‑forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on‑trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

• Operate in a high‑demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Be digitally confident and utilize our digital tools, such as the Sparks App and in‑store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Maintain high standards while balancing speed and accuracy, even when the pressure is on.
• Contribute to a positive store environment as a team player, supporting each other every step of the way.
• Adapt quickly to where and when you’re needed, always ready to meet the next challenge head‑on.

This is the frontline of fashion retail – are you ready for it? Take your marks and apply today.