Store Assistant

Overview

We are recruiting Store Assistants for our new store team at IKEA Chester, CH1 4QG
. At IKEA, no two days are the same. One moment you'll be helping customers find the perfect solution for their home, the next you'll be serving smiles in our Bistro, supporting click-and-collect orders, or keeping our store looking its very best. If you're a team player who loves variety, enjoys helping people, and isn't afraid to roll up your sleeves, we'd love to welcome you to our Chester team.

Together, we'll create memorable shopping experiences that inspire our customers and bring the IKEA vision of a better everyday life at home to life.

• Start Date of employment: 24th August 2026
• Hourly rate: £13.45 per hour
• Work schedules: 12 hours weekly (3 days over 7 and 3 in 4 weekends) or 16 hours weekly (4 days over 7 and 3 in 4 weekends)
• Working hours between 7 am to 8:30 pm
• Flexibility to match your life and business needs may be discussed during the interview

• 15% IKEA discount and discount portal saving you on high-street retailers
• Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest-free loans
• iBenefits – Rewards and discount portal
• Additional benefits available on the IKEA Careers website

• Ability to multitask, manage workload, and collaborate effectively
• Use initiative to analyse the shop floor and prioritise with the customer at the centre
• Strong customer-first mindset and enjoyment of varied daily tasks
• Retail or customer service experience is helpful; proactive, hands-on attitude is key
• Confidence using computers and technology to support day-to-day tasks
• Highly organised and detail-oriented, able to prioritise and remain composed in a fast-paced environment
• Experience in food service or food safety is an advantage but not required
• Ability to bring transferable skills and apply them confidently in food areas; we provide training in food-safety practices

• Adopt a flexible approach to working and be part of a store team responsible for all areas of the small store (customer-facing roles such as sales, checkouts, returns, fulfilment and food service in the Bistro)
• Use the IKEA vision to prioritise the customer experience by interacting with guests and promoting products to align with their needs
• Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, priced, well presented and easy to shop (some products may involve heavy lifting)
• Carry out manual handling and heavy lifting of stock, using pump trucks and trolleys safely and efficiently
• Use appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste and pick and prepare customer orders in a timely manner
• Ensure safety protocols and regulations are followed for a secure environment for customers and co-workers

We welcome candidates from all walks of life, including those with disabilities, to join us and be valued in the workplace. We celebrate diversity of thought, background, and culture to make great ideas a reality. The IKEA team is committed to providing a supportive environment for all employees.