Membership Sales Consultant - DoubleTree Hilton

The Role

We’re looking for a confident, people-focused Membership Sales Consultant to join our health club team within a hotel environment.

This is a sales role with a difference. You won’t be cold-calling from a script — you’ll be building genuine relationships, creating energy around the club, and helping people find a membership that fits their lifestyle.

You’ll take ownership of the full membership journey: generating interest, welcoming prospective members, delivering engaging tours, and converting enquiries into long-term members — all while delivering a premium, service-led experience aligned with our hotel standards.

• Proactively generate new membership leads through social media, local outreach, partnerships, and events
• Engage prospects through consultations, tours, and follow-up conversations that feel natural and personalised
• Plan and support on-site and off-site promotions, community activity, and awareness events
• Convert enquiries into memberships, consistently achieving individual and club sales targets
• Follow up leads confidently via phone, email, social channels, and face-to-face conversations
• Promote the full range of memberships, facilities, and leisure services
• Support member retention through ongoing engagement and relationship-building
• Keep accurate and up-to-date records using the membership system
• Work closely with hotel, leisure, and marketing teams to maximise visibility and results
• Deliver a warm, professional, and high-quality experience every time

You don’t need to come from a pure sales background — attitude, energy, and people skills matter most.

You’ll ideally bring:

• Experience in sales, customer service, hospitality, or a people-facing role (advantageous, not essential)
• A confident, approachable communication style
• Comfort using social media and digital platforms to engage and attract customers
• A proactive, target-driven mindset with a positive attitude
• An interest in health, wellbeing, fitness, or hospitality
• Strong organisation skills and attention to detail
• Flexibility to work shifts, including evenings and weekends

Full training and ongoing support will be provided, so if you have the potential and motivation to succeed, we want to hear from you.

In return, you can expect:

• Competitive basic salary with commission and incentive opportunities
• Free health club membership
• Full training and continuous development
• Clear opportunities for career progression within Valor Hospitality Europe
• A supportive, inclusive, and people-first working environment