Client Account Manager

About the Role

We are seeking an ambitious and motivated Client Account Manager to join our team at our Chester office.

The Role

This position combines outbound calling with account management. You will be responsible for generating results, maintaining strong client relationships, including retention, and ensuring campaigns run smoothly.

Key Responsibilities

• Achieve KPIs through outbound sales calls and emails to target companies

• Manage client relationships through regular meetings, performance tracking, and issue resolution

• Maintain accurate client folders and campaign records

• Handle account administration, including results processing, scheduling meetings, arranging site visits, and calendar management

Skills & Experience

• Strong written and verbal communication skills

• Ability to work independently and manage workload effectively

• Confident in overcoming objections and building relationships

• Proficient with computers (Microsoft Excel experience preferred)

• Experience in telemarketing, telesales, or customer service is desirable

Salary & Benefits

• Salary of £25,000 – £26,000 per year, pro rata for part time

• Bonus and commission opportunities, including a quarterly bonus

• Benefits package including:

• Company pension

• Health and well-being programme

• Company events

• Free parking