Customer and Sales Support Coordinator

Customer & Sales Support Coordinator

Saltney

Monday to Friday - 37.5 hours per week

£13 - £15 per hour (depending on experience)

Temporary with Permanent Opportunities

We are seeking an enthusiastic Customer & Sales Support Coordinator to assist a busy engineering sales team. In this role, you will manage customer enquiries, process orders, and deliver exceptional service while contributing to the growth of the business.

• Manage and process incoming enquiries for products.
• Follow up on quotations and convert them into confirmed orders.
• Build and maintain strong customer relationships.
• Identify opportunities for upselling and cross selling.
• Process customer orders and prepare sales invoices.
• Calculate carriage charges and coordinate dispatch schedules.
• Provide accurate and detailed product information to customers.

• Demonstrated sales ability with a target driven mindset.
• Confident communicator with strong closing and negotiation skills.
• Good numerical accuracy (products sold per metre).
• Professional telephone manner and customer focused attitude.
• Self motivated and capable of working independently.
• Excellent attention to detail and accuracy.
• Able to work effectively as part of a small team.

• Competitive hourly rate.
• Monday‑Friday working pattern (no weekend work).
• Temporary with permanent opportunities.
• Supportive and friendly working environment.

• Sales Administrator
• Sales Support
• Customer Service
• Order Processing