Sales Agent, Telemarketing & Telesales

Sales Agent  Broadband Sales  NO COLD CALLING - Training Provided

Location:

Chester
Salary: £25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month)
FT

Hours:

Monday to Friday - 37.5 hours per week (early finish on Fridays), or alternatively we have a 4 day shift pattern Mon to Wed 09:30 - 19:30 & Thursday 09:30 19:00 also 37.5hrs.
PT

Hours:

Minimum of 20hrs, can be flexible with daytime/afternoon or evening shifts

About Us:

Money Expert is an independent comparison company based in Chester, and we're expanding our team! Were looking for enthusiastic and driven Sales Agents to join our vibrant call centre. Youll be working with warm leads generated by customers researching their broadband and TV options online and requesting call-backs  no cold calling involved.
Are You A Natural People Person? We Want You for Our Telesales Team! If youre the type of person whos always chatting with people, making connections, and building relationships effortlessly  we want to hear from YOU! We're looking for individuals who are outgoing, confident, and love talking to others to join our telesales team.

What We Offer a Sales Agent:
Competitive base salary with uncapped commission - plus performance based increases
Team outings, regular competitions, and spot prizes
Referral bonuses
28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service
Rapid career progression opportunities (all of our Sales Managers and Trainers have been promoted internally)
Continuous support and training
Company pension plan
Wellness & Wellbeing program for you and your family
Cycle to work scheme
MEX Rewards
Christmas and New Year shutdown
Additional personalised benefits
On-site parking

Key Responsibilities of a Sales Agent:
Contacting potential or existing customers to discuss competitive broadband and TV packages
Evaluate customer satisfaction with their current provider and suggest alternatives if needed
Consistently meet and exceed set targets and objectives
Respond to customer inquiries and address objections
Maintain a high standard of customer service
Skills & Experience Required For A Sales Agent:
Previous broadband sales experience is essential this can be face-to-face, over the phone, in-store, or online. As long as you have sold broadband products, we want to hear from you
Strong fact-finding and problem-solving abilities
Experience in outbound calls, particularly in telesales or call centres desirable but not essential
Ability to manage a busy and varied workload effectively
Excellent communication skills
Track record of success in Telesales or similar roles, with a focus on target achievement
Target-driven with a commitment to delivering excellent customer service
Comfortable working in a fast-paced, target-oriented environment
Ability to build strong relationships with customers and colleagues
Motivated and outgoing, with a positive impact on team morale
Adherence to GDPR guidelines and maintaining high call quality standards
Equal Opportunities:  At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.
Ready to Join Us?  If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team.