Control Room Operator

Days/Nights/Weekends

Pay rate £15.15 PH

Ready for an exciting career? Join Mitie as a CCTV/Fire Control Room Operative at our Broughton site. We offer a dynamic work environment with a supportive team.

Enjoy a balanced work-life schedule: (12 hour shifts)

• Emergency Call Handling
• Fire Alarm Management
• Aerodrome Emergencies
• Emergency Services & Agency Coordination
• Out-of-Hours Emergency Calls
• CCTV Monitoring
• CCTV & Incident Investigations
• Training & Development

• Complete other duties and responsibilities as requested by your Supervisor or Manager

• The right to work in the UK and a 5-year checkable history
• A valid SIA CCTV licence – (desirable)
• 1–2 years' experience working within a Security Operations Centre / Control Room environment – (desirable)
• The ability and willingness to obtain a high level of security clearance
• Current UK Driving License (no endorsements)
• Flexibility to work days, nights and weekends, including occasional short-notice operational requirements
• Excellent computer skills
• The ability to multitask and work effectively as part of a team
• Strong knowledge of security operations and procedures
• The ability to produce accurate logs, reports and routine correspondence
• Excellent organisational, communication and customer service skills
• Confidence, professionalism and absolute integrity at all times
• A willingness to embrace new training, development opportunities and changes in working practices Willing to undergo any relevant training, work weekends and 12-hour shifts.
• Encourage a high standard of Customer Care, advise and assist stakeholders on