Young Support Worker

Young People Support Worker (Floating Support)

Location:

Chester, Cheshire

Salary: £26,436 per annum

Closing Date: 02 August, 2026

Employment Type:

Permanent

Hours per week: 37.5

Young People Support Worker (Floating Support) – Cheshire West & Chester. Help young people leaving care build the confidence and skills to live independently. As a Young People Support Worker, you’ll provide practical, trauma‑informed support to young people aged 15–19, helping them secure housing, develop life skills, access education or employment, and achieve their personal goals.

Build trusting relationships, manage a varied caseload and work effectively with social workers, partner agencies and local services. Support young people with complex needs, have strong safeguarding knowledge and a passion for empowering others.

In return, you’ll join an inclusive and values‑driven organisation committed to preventing youth homelessness, with excellent training, ongoing development, and the opportunity to make a genuine impact every day.

• Complete a full assessment of each young person’s strengths, needs and goals to develop a holistic, strengths‑based support plan and tailored programme of support.
• Provide a programme of support covering accommodation needs, independent living skills, support with education, employment and learning, and social and emotional issues.
• Support young people aged 16+ to prepare for independent living and develop necessary skills.
• Use a trauma‑informed approach, including awareness of adverse childhood experiences and Acceptance and Commitment Therapy (ACT).
• Provide support through regular visits once young people have moved into accommodation, including advice, structured life‑skills training as required.
• Help young people apply for benefits, complete relevant application forms, learn budgeting skills, manage bills and rent.
• Actively support young people to stay in or enter suitable education, employment and training.
• Assist in accessing and liaising with health services, including mental health, drug and alcohol support services, and counselling referrals.
• Create a package of support, signposting and making onward referrals for specialist support where appropriate.
• Represent the charity at meetings, provide updates to all professionals involved, and keep clear and relevant records.
• Establish and build links with housing providers to maximise alternatives for young people and work closely with social care partners.
• Contribute to team meetings, case management meetings, and any policy reviews and consultations.
• Advocate client involvement opportunities and promote the Voice of the charity to clients, including holding residents meetings.
• Promote positive teamwork.
• Show flexibility to ensure all young people can access support around their employment, training and education commitments, including some evening and weekend working.

• A commitment to the ethos and values of the charity, including its policies and procedures.
• Ability to work on own initiative while exercising sound judgement and consulting with peers and clients when needed to meet service KPIs.
• Clear understanding and ability to implement risk management, information sharing and data security arrangements.
• Commitment to equal opportunity and diversity practice and ability to promote and implement these policies fairly.
• IT competency to use data capture systems, run queries and generate reports.
• Experience helping young people set up benefits, develop independent living skills and maintain accommodation.
• Experience working with young people with complex needs such as mental health issues, drug and alcohol misuse, domestic abuse and offending behaviour.
• Ability and commitment to work as part of a multi‑agency team to achieve the best possible outcomes for young people.
• Clear understanding of safeguarding requirements and professional boundaries when working with young people.

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with…