Senior Leisure Attendant - Brio Northgate

**** INTERNAL APPLICATIONS ONLY ****

Senior Leisure Attendant - Brio Northgate

Hours of work: 37 Hours Per Week

Contract Type: Full Time - Temporary

Salary: £25,989.00 Per Annum

Closing date: Monday 23rd February 2026

Interview date: Proposed interview date of Wednesday 11th March 2026

To assist the Duty Manager in the day-to-day management of their Centre, by conducting the monitoring & supervisory duties below. Along with their substantive role of supervising members of the public in the Swimming Pool and all other allocated Leisure areas, responding in accordance with National Operating Procedures (NOP) and Emergency Action Protocols (EAP), and providing ongoing cleaning throughout the shift to provide customers with a safe and clean environment.

To cover absences within the Duty Manager team.

• Assist with the induction, training and mentoring of all leisure staff and work experience placements.
• Assist the Duty Manager by identifying and reporting any technical or health & safety concerns promptly.
• Assist with monitoring of the building's pool plant and dosing systems, including recording pool water and chemical readings and following set procedures to rectify any irregularities (if qualified to do so).
• Report all actions taken and any concerns to the Duty Manager.
• Carry out a pool backwash under the instruction of the Duty Manager.
• Supervise members of the public in the Swimming Pool and all Leisure areas.
• Respond in accordance with the PSOP (Pool Standard Operating Procedures) and within the guidelines of the statutory training. Attend statutory training on a monthly basis.
• Ensure building security, opening/locking up all public areas as per the facility programme.
• Control, assist and ensure the safety of members of the public using the facilities.
• Act as lifeguard and use lifesaving skills to rescue bathers in difficulty in accordance with Swimming Pool procedures. Administer first aid as required.
• Provide high customer care at all times, answering queries, complaints and directing patrons.
• Control the behaviour of centre users in accordance with Centre instructions.
• Set up and take down sports equipment for events and sports activities in various parts of the Centre. Move furniture and equipment in and out of stores and throughout the building as required.
• Undertake cleaning duties including cleaning the pool bottom, pool surrounds, footbaths, etc. Check shower and toilet areas for serviceability, damage or evidence of misuse and take appropriate action where necessary.
• Assist in evacuation of the building by carrying out specific procedures in the event of fire, bomb alerts or other emergencies.
• Ensure company policies relating to NOP of the centre and EAP are adhered to where the Senior Leisure Attendant is also a Relief Duty Manager.
• Be the Duty Manager when required, covering all absences and attending all training relevant to the Duty Manager’s role as required.

• Hold a current National Pool Lifeguard qualification (NPLQ).
• Basic Literacy and Numeracy skills.
• Emergency First Aid qualification.
• Customer care qualification.
• Coaching qualification.
• Pool Plant Operators qualification.

• At least 3 years experience of working as a lifeguard.
• Previous work with children and young persons.
• Relevant experience of work in a leisure centre environment.
• Practically experience of sport set-ups.

• Understanding of customer care and equality in service delivery.
• Knowledge of health & safety including COSHH.
• In Pool Plant Operations.
• In associated mechanical plant relating to the operation of a leisure facility.

• Have required swimming ability (NPLQ standard).
• Ability to take instruction and work at own initiative.
• A good team player.
• An enthusiastic and forward-thinking approach to the provision of leisure.
• Neat personal appearance.
• Good verbal and written communication skills.
• Proven reliability.
• Desire to learn and improve existing knowledge base.
• Flexibility to change working times to meet the needs of the service.

• Ability to work within a rota including days, evenings and weekends.
• Eyesight and hearing within acceptable levels…