Supervisor, Materials

Supervisor, Materials

Location: Richmond, VA

Dover Food Retail (DFR) is a leading manufacturer of display cases, specialty products, refrigeration systems, power systems, and comprehensive services under brands such as Hill Phoenix and Anthony. DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation (NYSE: DOV) and has annual revenues exceeding $7 billion. The company is built on creativity and customer‑centric innovation, with a collaborative environment that delivers fresh thinking and helps customers succeed in their marketplaces.

We are seeking a Supervisor, Materials who will be responsible for overseeing all inbound shipments, material movement, and storage/control of materials. This person will also manage staff to meet all requirements through standard processes and process control, strictly adhering to division and corporate policies.

• Manage material inventory and perform spot checks as needed.
• Help establish continuous improvement processes that reduce costs and improve quality.
• Implement supermarkets, Kanban, and other visual management systems for materials.
• Create, train, and implement standard work and SOPs to improve processes such as handler routes, waste reduction, and material control.
• Apply best industry practices in safe handling of merchandise to minimize damage and identify programs to differentiate customers and drive satisfaction.
• Implement safety and security procedures to maintain a clean, neat and safe working environment.
• Regularly manage material needs in terms of space, flow, and labor.
• Partner with cross‑functional partners to solicit customer and associate feedback for program improvement.
• Develop, communicate, and analyze departmental key performance indicator metrics.
• Consult with clients to understand distribution networks and determine logistics resources required.
• Coordinate with purchasing, finance, and other functions.
• Conceive, present, and implement cost, stock, and lead‑time reduction projects.
• Work with business development, field support, and customer service to handle complaints and maintain long‑term relationships.
• Analyze technology and distribution trends and implement changes as appropriate.
• Train and evaluate employees to enhance performance, development, and work product.
• Address performance issues and recommend personnel actions.
• Motivate and reward employees according to company guidelines.
• Recommend operating and personnel budgets for approval.
• Conduct root‑cause analysis and problem resolution for all logistics operations.
• Monitor quality, quantity, cost, and efficiency of goods movement and storage.
• Identify and address supplier shipment stock anomalies.
• Maintain accurate stock movement records, including daily cycle count program.

• High school diploma or GED.
• 5+ years’ experience in manufacturing, logistics, warehousing, or distribution environment.
• 2+ years of supervisory experience.

• B.S. Degree in Business, Supply Chain, Engineering or Logistics.

• Lean Manufacturing/continuous improvement experience.
• Knowledge and understanding of manufacturing processes.
• Strong and effective communication skills.
• Negotiation and facilitation ability.
• Proficiency in Microsoft Office suite.
• Ability to develop cross‑functional relationships and work effectively in a team environment.
• Results‑oriented mindset with a desire for continuous improvement.

The backbone behind our collection of outstanding businesses is a dedicated team that protects and enhances our reputation for quality and delivering what we promise. Our values define Dover to shareholders, customers, prospective employees, and our own teams, and reflect our unwavering commitment to maintaining our values in every action.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respecting and Valuing People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

• Medical, Dental, and Vision
• 401(k) Retirement Plan
• Flexible Spending
• Paid Holidays

The statements herein describe the general nature and level of work being performed by employees and are not an exhaustive list of responsibilities, duties, and skills required. They do not establish a contract for employment and may change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.