Commercial Underwriting Supervisor

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources
• Training & development

Management Experience Not Required

Founded in 2022, Volant Programs Inc. is a Surplus Lines Wholesale Brokerage and Managing General Underwriter. Volant Programs provides a quick and nimble approach to meeting the needs of independent agents for select niche products. Our current focus is providing insurance for Apartments with location limits up to $60 million per location. We are experiencing rapid growth and expect this trend to continue in 2026.

The Commercial Underwriting Supervisor position is a great opportunity for an experienced Commercial Underwriter with leadership aspirations. The ideal candidate would be a Commercial Underwriter that has 5+ years of experience underwriting both property and casualty risks.

The Commercial Underwriting Supervisor for Habitational Risk oversees a team of underwriters responsible for evaluating, pricing, and structuring Property & Casualty coverage for apartments, multi-family dwellings, and mixed-use habitational schedules. With underwriting authority up to $60 million Total Insured Value (TIV) per location, this role ensures disciplined risk selection, high-quality underwriting execution, and strong producer relationships across Volant’s specialized habitational program.

The Supervisor serves as a technical expert, mentor, and escalation point for complex or high-impact submissions.

• Leadership & Team Management
  • Provide daily direction, technical guidance, and coaching to Habitational underwriters.
  • Conduct quality reviews and performance evaluations, establish development goals, and deliver training focused on habitational Property & Casualty exposures.
  • Assign and manage submission flow to maintain timely response and service-level agreements.
  • Encourage a high-performance culture centered on accountability, collaboration, and customer service excellence.
• Habitational Underwriting & Risk Selection
  • Review, approve, or decline Property & Casualty submissions within delegated authority up to $60M TIV per location.
  • Provide expert-level support on complex risks involving older construction, coastal exposures, frame/non-sprinkle red buildings, large schedules, or challenging loss histories.
  • Evaluate building characteristics, protection class, loss control recommendations, financials, occupancy hazards, liability exposures, and catastrophe-prone territories.
  • Ensure rating accuracy across property, general liability, umbrella, and ancillary coverages.
  • Uphold program guidelines, risk appetite, catastrophe management protocols, and regulatory standards.
• Operational Excellence
  • Monitor underwriting turnaround times, quoting accuracy, and service responsiveness.
  • Identify workflow and process improvements to enhance efficiency across the habitational program.
  • Track and report key metrics including hit ratio, retention, loss trends, catastrophe exposure accumulation, and underwriter productivity.
  • Support internal audits and compliance reviews; implement corrective actions where necessary.
• Broker & Partner Relationship Management
  • Develop and sustain strong relationships with distribution partners.
  • Communicate appetite, underwriting strategy, and product details to producers; provide guidance on improving submission quality.
  • Participate in market visits, broker calls, training sessions, and renewal strategy meetings.
  • Serve as a subject-matter resource representing Volant’s habitational program.
• Compliance, Governance & Quality
  • Ensure underwriting files meet internal documentation standards and regulatory requirements.
  • Monitor adherence to delegated underwriting authority levels and escalate deviations appropriately.
  • Contribute to the creation and refinement of underwriting guidelines, habitational rating tools, catastrophe modeling assumptions, and workflow documentation.
  • Support internal controls related to aggregation, catastrophe exposure monitoring, and reinsurance…