Interagency Services Administrator - Children's Services Act

Customer

Experience:

It’s Our Business, It’s Our Passion.

The Department of Social Services is dedicated to serving the community and our Mission is to provide advocacy and excellent services that encourage self-sufficiency; preserve and restore families; and protect the well-being of children, senior citizens, and people with disabilities. We have a culture that is invested in making a meaningful difference by providing quality customer service, recruiting a strong workforce, incorporating efficient business practices, and partnering with our community.

The department is seeking a dedicated team player who wants to be part of a culture of high performers who strive to make contributions to those in need.

This position is responsible for implementing and managing the Children’s Services Act (CSA) for Chesterfield County and the City of Colonial Heights. The candidate will provide department leadership and staff support to monitor, manage, and analyze state and local policy and procedures; analyze CSA budget, expenditures, and contracts; oversee fiscal monthly reports; and administrative support to the Community Policy and Management Team.

The position is responsible for overseeing the program budget, recruit, hire, train, supervise and evaluate staff for CSA operations; provide and monitor ongoing training to six local departments on state/local policies and regulations and local case management duties; participate in inter-departmental teams regarding youth services and programs; provide consultation to direct care staff from local departments on CSA eligibility;
Design local policies to meet laws and policies related to CSA; recruit and train required community team members.

This position is responsible program oversight and compliance in developing individual service plans for eligible CSA service recipients; managing program compliance and reporting; developing and implementing department quality control and outcome indicators and reports; and designing and managing official records of CSA. This position works with external contracted service providers and is responsible for working closely with the County’s Attorney’s Office and Risk Management to develop, manage and monitor contracts with private vendors;

manage fiscal and clinical aspects of provider services from initiation of contracts, enforcing state and local requirements, rate negotiation, and monitor monthly invoices and payment processes; monitoring contractual services through team training, site visits, records and case reviews, active state licensure status; and lead in resolving contract infractions and grievances. Perform other work as required.

• Bachelor's degree in a Human Services field or related area supplemented with work experience in the assigned program areas OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Demonstrated ability to: communicate effectively both orally and in writing; gather and interpret data, reach logical conclusions and present findings and recommendations; assess program and staff needs; plan, coordinate and evaluate program activities; train, advise, direct and evaluate others on the program requirements; maintain effective working relationships with others; identify problems and needs and assess services in problem solving
• Demonstrated ability to: interpret and apply regulations and procedures; conduct effective training; public speaking; interact professionally with a diverse group of people; produce meaningful, clear, and concise documents with the proper grammar and usage; organize and prepare statistical records; perform mathematical calculations; and read, understand,…