Area Supervisor

Overview

Ross Stores, Inc. is a Fortune 500 off‑price retailer with over 2,200 stores. We lead the market by offering high‑quality, on‑trend merchandise at extraordinary savings. We are committed to diversity, inclusion, and continuous learning for our team.

The Area Supervisor is a member of Store Leadership responsible for a specific, assigned area of the store. Area Supervisors open and close the store, supervise associates, maintain a friendly and easy‑to‑shop environment, and execute company operational processes.

• Store Safety & Security – Maintain a safe shopping environment, secure the building, manage EAS devices, protect cash office and register area, and test fire alarm systems.
• Customer Service – Treat all customers, associates, and leaders with respect, demonstrate courtesy and professionalism, and recognize associates using company programs.
• Store Brand & Appearance – Represent the company brand, maintain a professional appearance, keep all store areas clean and merchandised to standard, and perform daily trash removal.
• Merchandising – Receive merchandise, process with urgency, maintain stockroom cleanliness and organization, handle floor moves and signing, and ensure loss prevention compliance.
• Front‑End Operations – Execute best practices, manage front‑end pacing and presence, train and coach associates on cash register procedures, control associate break schedules, and maintain front‑end equipment and supplies.
• Fitting Rooms & Fitting Room Compliance – Maintain cleanliness, audit garment tags, and ensure merchandise return compliance.
• Administrative Duties – Conduct cash pulls, manage payroll administration, and perform other duties assigned by the store manager.

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

• Use all store equipment including PDAs, registers, and PC.
• Stand, walk, and move around the store 100% of working time.
• Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Occasionally push, pull, and lift more than 25 lbs.
• Use janitorial equipment, rolling racks, ladders, and other assigned supplies.
• Stockroom shifts: push, pull, and lift more than 20 lbs.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Base salary: $65,000–$85,000.

Hours:

Full‑time. Additional benefits are available to qualifying employees.

To apply, submit a resume and cover letter outlining your experience. Positions will be considered on a rolling basis until filled.