Protective Services Officer Unarmed - St Francis Medical Center

Protective Services Officer Unarmed – St Francis Medical Center

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities.

• Protect patients, visitors and employees by providing escorts, patrolling grounds and mitigating the environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property including parking lots and decks.
• Enforces policies such as parking regulations, visitation policies, drug enforcement and tobacco‑free/smoking policy.
• Monitors hospital activity on closed circuit television to identify escalating situations that may require protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed including completion of daily activity logs and incident reports.
• Demonstrates understanding of emergency procedures, alarm response, evacuation and internal and external disaster plans.
• Responds to emergency situations and hospital alarms as designated.
• Completes mandatory education and training to maintain organization and department specific competencies and requirements; maintains applicable certification/licensure.
• Remains on assigned post and completes all post‑specific duties; ensures that post and patrol vehicles remain clean, neat and free of all non‑work‑related material.
• Follows organizational policies and procedures with special attention to attendance, punctuality, confidentiality, dress code and display of  and safety.
• Maintains a professional appearance on duty.
• Maintains proficiency and standards with all issued equipment.

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

• 1‑2 years of security, law enforcement or military experience (preferred)

• Non‑Violent Crisis Intervention Training (required within 6 months of hire)

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Talent Acquisition Team at