Field Service Technician - Hybrid - Chesterfield, MO; STL Area - Ownership

Field Service Technician - Hybrid - Chesterfield, MO (St. Louis) - Ownership Opportunity - Measurement Technician Location 1 Headquarters, Experitec, Inc. St. Louis, MO Job Code 725 # of Openings 1

Field Service Technician - Hybrid – Chesterfield, MO (St. Louis) – Ownership Opportunity - Measurement Technician

As an Experitec Field Service Technician in our Engineering Services organization there is a responsibility and focus on establishing strong relationships with Experitec’s customers. Through these relationships, technicians identify and address areas of improvement within customers’ facilities. Your service opportunities will often include calibration, performance diagnosis, commissioning, and maintenance of instrumentation systems. Position will utilize company-provided vehicle and company-provided tools including hand tools and meters.

A Technician’s career may include experiencing a broad range of opportunities including manufacturing plant troubleshooting and support, working with plant operations, process engineering, maintenance, and technical support. This is an opportunity to work with customers that are largely manufacturing facilities. The Technician may have the opportunity to work in different industries including chemical, power generation, refining, oil & gas, food & beverage, pulp &paper, and water.

Experitec provides strong technical and customer service training throughout your career which may include:

• Certifications in Emerson, Rosemount, and Micromotion.
• Emerson education for all aspects of devices that will be serviced by the Technician.
• Ongoing safety and customer service training.
• Ongoing training on various company functions as an Employee-Owner to broaden business acumen.

The Field Service Technician is responsible for providing instrument services to our customers to maximize the value of their process control systems. Examples of day-to-day activities may include instrument calibration, troubleshooting, specification, selection, and construction support.

• Performing on-site on-demand and contract field services to support our customer’s installed base. Services will include instrumentation, including diagnostic, troubleshooting, calibration, and start-up and commissioning services.
• Thoroughly tracking all required data and issuing site visit and calibration reports.
• Recommending approaches on repair, replace, and upgrades.
• Providing informal and on-the-job customer training.
• Effectively communicating customer needs and opportunities to the organization and utilizing technical skills and abilities to develop tactics and strategies to support customer needs.
• Partnering with Sales team to execute tactics and strategies to improve customer satisfaction and service growth through available service programs.
• Reporting performance measures towards goals.
• Timely completing all required internal and external reports, certificates, and relevant documents.
• Actively owning safety both individually and for those around them through adherence to all safety and quality rules, and regulations.
• Performing other duties as assigned.

This position is part of our Field Services team within the Engineering Services organization.

At Experitec, we know our employees are a critical part to our overall success. We care about the well-being of every employee. No matter what stage of life they’re in, Experitec strives to support and care for each employee with a benefits program tailored to their needs. We pride ourselves on offering a flexible work environment ensuring our employees have the work-life balance they deserve.

We believe giving our employees the resources they need to succeed in their personal lives will enable them to reach their peak performance in their professional lives.

• Possess a hands-on approach, a strong work ethic, refined troubleshooting skills, and a commitment to excellence with a strong desire to lead by example, as well as work with others.
• Associate degree OR High School Diploma or equivalent with two or more years of relevant…