Programme Support Officer

Programme Support Officer

Location:

Chesterfield, East Midlands
Employment Status:
Permanent

Salary: £30,024 - £31,537

About the Role

This is a defining moment for transport in the East Midlands. As the region's Local Transport Authority, EMCCA is at the forefront of shaping a bold, future-focused Mayor's Transport Plan - driving forward a transformational investment programme worth over £2 billion. This is more than infrastructure; it's a once-in-a-generation opportunity to reimagine how people connect, travel, and thrive across the region.

We are offering opportunities for Programme Support Officers to provide comprehensive project and programme coordination to the Transport Investment team. This role will be central to ensuring the smooth day-to-day operation of programmes and supporting the effective delivery of complex transport projects.

Working closely with officers across the Transport Investment Team and internal stakeholders, you will help ensure that projects are well-managed, properly documented, and delivered efficiently.

Our region is home to award-winning bus companies, an established tram system, the HQ of the new GB Railways, and birthplace of the first workplace parky levy in Europe - this is a region with both track record and vision.

Key Responsibilities

Provide project and programme management support across transport investment schemes and initiatives
Assist in monitoring project timelines, milestones, deliverables and key activities
Maintain and update action logs, risk registers and programme documentation
Prepare and distribute meeting agendas, minutes and supporting materials
Support financial administration, including tracking project budgets and expenditure
Develop and maintain systems, procedures and documentation to ensure robust programme governance and audit trails
Coordinate meetings, workshops and events, including diary management and logistical planning
Maintain accurate project files, records and reporting documentation
Draft communications, including emails, reports and presentations
Collect, compile and analyse data to support reporting and decision-making
Ensure the accuracy and integrity of data and programme documentation

Leadership Responsibilities

Where applicable, the role includes:

Providing support and guidance to colleagues, contributing to a collaborative and high-performing team environment
Supporting effective communication across teams and stakeholders
Assisting in coordinating workloads and priorities to support programme delivery

About You

We are looking for a highly organised and proactive individual with strong administrative and coordination skills, who is keen to support the delivery of complex transport programmes. Please note, you do not need to meet every requirement to apply - if you feel you'd be a good fit, we encourage you to put in an application.

Essential

Skills and Experience:

Experience supporting or coordinating multi-faceted projects or programmes
Strong organisational and time management skills, with the ability to manage multiple priorities
Excellent written and verbal communication skills
Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook
Ability to work both independently and as part of a team
High attention to detail and accuracy
Working knowledge of project management principles
Experience supporting governance processes and ensuring compliance with procedures
Ability to adapt to changing priorities in a fast-paced environment

Desirable:

Experience working within a public sector or programme delivery environment
Experience supporting financial tracking or programme budgets
A qualification in business administration, project management or a related field Qualifications

NVQ Level 3 or equivalent experience
Degree or diploma in Business Administration, Project Management or a related discipline is desirable

Why Join EMCCA

This role offers an excellent opportunity to develop your career within a high-profile regional transport programme. You will gain valuable experience in programme coordination, governance and delivery while contributing to projects that will have a lasting impact on communities across the East…