Business Admin Apprentice

A 15-month business admin apprenticeship in Surgical Support Services within the Surgical Division at Chesterfield Royal Hospital NHS Foundation Trust, with rotation across the division's teams. The post covers clerical, receptionist and clinical typing work, supporting staff across the Care Unit alongside mandatory and chosen college modules. Candidates work towards NVQ level 3 in Business Admin through a college provider, and the role is aimed at school or college leavers.

Applicants must not already be in full-time education and must not have so much admin experience that the role is no longer new learning.

• Front-of-house, face-to-face reception service to patients and visitors
• Maintaining patient notes and records on the Open Ward and Medway systems
• Providing clerical, receptionist and clinical typing services within Surgical Support Services
• Rotating around Surgical Support Services to gain broader experience
• Assisting all levels of staff within the Care Unit with administrative tasks
• Producing documents to a high standard, ensuring accuracy
• Filing
• Handling confidential information and maintaining strict confidentiality at all times
• Completing mandatory and chosen college modules towards the qualification alongside the role

• GCSE Grade C/4 or Functional Skills Level 2 equivalent in both maths and English

• Some admin experience, but not so much that the role is no longer new learning (6 months to a year is acceptable)

• Working under pressure
• Prioritising workload
• Handling a variety of tasks simultaneously
• VDU and keyboard skills
• Understanding of office procedures

• Aged 16 or over
• Lived in the UK for at least the previous three years

• Not already in full-time education
• Excellent written and verbal communication
• Team working
• Awareness and understanding of confidentiality
• Adaptable to meet service needs

• Any office-based training
• Experience in an office or reception environment
• Knowledge of secretarial and office procedures